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Shipping Information

What to do if your order arrives damaged
If your photo canvas has been damaged in transit, despite our carefully secured packaging, you should document the damage with a digital camera and contact photosbyfreddistore@gmail.com within 48 hours. Please let us know as soon as possible, so that we can replace the damaged canvas in a timely fashion.

How do I know when my package shipped?
As soon as your parcel is ready for shipping, you also receive a new dispatch notification from UPS. If you do not receive this notification after expiry of the production time for your article, it is possible that this is due to the message landing in your spam folder.   If you do not see your notification please contact photosbyfreddistore@gmail.com

Where we deliver to 

Currently we are only able to ship within the United States from this shop, but please send an email to photosbyfreddistore@gmail.com if you would like to place an international order and we will try to process your request!

What to do if your address is incorrect
Unfortunately your address cannot be changed later due to the speed of order processing.

How can I track my order
When your product has been shipped we will send you a confirmation email which will include a link to track your package. Please consult http://www.ups.com/tracking using your tracking number to locate your order. If you still have any issues, please contact us by email or telephone.

 

 

 


 

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